100 Year Guarantee
The 100 Year Guarantee is simple.
Any item made at On Point Forge that shows a material defect or defect in craftsmanship that can be repaired, will be repaired for you at no cost except for shipping for the first 100 years after purchase.
Craftsmanship
When you purchase from On Point Forge, you are making an investment in a piece that is rugged and built to last. Every item in the shop is handcrafted to order and checked along the way for consistency and quality. We are only human though…so if you receive an item with a defect in craftsmanship (for example: unset rivet, missing hardware, wrong color, etc..) please email us within the first week upon receipt and we will immediately make it right.
Materials
Simply put, the leathers and hardware we use at On Point Forge workshop are the best. The highest grade leathers, the best quality stainless steels and solid brass hardware, and the finest zippers and heavy duty stitching. These materials are tested - and tested HARD - by our own hands (and dogs and sweat). But of course no material is meant to last forever so we don't cover regular wear and tear, abuse, improper use, washing, loss, alligators eating your belt, dropping a hat to the bottom of the ocean... or any other similar situation regarding your product. Hardware including rivets, snaps, screws, clips etc. are fully covered for the first year of use. After that, if the item is easy to repair, it will continue to be covered for repair during the entire 100 years after purchase.
Please look over your item carefully when you receive it. Almost all material defects will present themselves immediately within the first week of use. We can only cover stitching or zipper related issues if spotted within the first week after receipt of the item.
If you ever have an issue with your item, please get in touch via the contact page and we'll get you covered!
Want more details? We got you.
Is excessive stretching covered? What is considered excessive stretching?
Excessive stretching is covered under normal use of our belts if the proper belt for the intended use is purchased. Stretching or elongating of the holes is normal on leather belts up to 3/8". Stretching due to water damage or uses other than the intended purpose ( like you used it as a tow strap or you used our casual belt for a carrying 3lbs of gear) are not covered.
My belt didn't stay straight. Is this covered?
All belts will curve and mold to your body and this is expected and actually desired for the most comfortable fit. This is not a defect so is not a warranty issue.
My belt lost a screw or my buckle broke. How is that covered?
Buckles and screws are covered for breakage or failure and since these parts are easily user replaceable replacements will be sent no charge for the user to replace. If you repeatedly have screws coming loose a couple drops of clear nail polish on the threads before installing will act as a low-level loctite and prevent future loss. Cosmetics are not covered on hardware.
I stored my belt in the basement and it's wet and moldy?
Full grain leather is not intended to be exposed to water for prolonged periods of time. Although you can wear your belt in all types of weather if it gets repeatedly soaked and dried it will become damaged. If your belt has been subjected to excessive water or improper storage in damp areas it voids the warranty.
If I punch holes in the belt does it void the warranty?
As long as the holes punched are spaced 3/4" or greater from existing holes it does not void the warranty on belts.
Punching holes closer than 3/4" apart and punching holes through cores on reinforced belts compromises the structural integrity of the belt.
Are belt buckles covered under the warranty?
Absolutely! Belt buckles are covered for failure and breakage and are user replaceable. All belt buckles with finishes or plating, however, will eventually show signs of wear so cosmetics are not covered.